Shipping

Shipping Policy

All of our prints are rolled in tissue paper and bubble wrap and packaged in a secure recyclable mailing tube to avoid any damage in transit. We proudly use 100% carbon neutral shipping partners to deliver your prints to you wherever you are in the world.

Domestic: Please allow 2-3 days processing time on all orders and up to one week for printing, we aim to have your print to you within two weeks of order placement, but generally we are able to deliver to you faster than this.

We offer a flat rate of $10.00 standard shipping Australia wide or $20.00 Express Shipping. 

International: All International orders will be sent by air with tracking, please be aware that there may be some delays due to COVID-19 affecting some deliveries. However, we will keep you updated constantly throughout the delivery process.

International shipping is via DHL and includes insurance and tracking, with pricing dependent on the size of print, calculated at check-out.

 

COVID-19 Delivery Delays: Whilst Giclée Studios endeavours to print and dispatch orders for our customers as soon as possible, there may be some delays with transit during this time which unfortunately are out of our control. At present we haven't' experienced any delays, however, this may change without notice. We will ensure you are kept up to date with your print delivery along with tracking and are always available on email at hello@giclee-studios.com should you ever need to get in contact regarding your order status.

 

Duties & Taxes: Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Giclée Studios is unable to advise how much these duties may/will cost, please ensure you aware of the cost of these fees before you make your purchase.